Shipping/ Return policy
Doll Deluxe orders are generally shipped within 2-5 working days.
We also ship world wide!!
for regular international airmail to Europe approx AU $24.00
to US approx AU $15.00
Please contact us if you prefer registered mail delivery, courier tracking, or have any questions
in regard to your order.
Wholesale inquiries are welcomed
We will exchange on sizes for items but they must be returned within 5 days of receipt, please contact us straight away on this matter.
The garment must be returned with original tags and have not been worn outside the house or washed.
We will happily refund if the manufacturing of the garment is faulty.
The item must be returned within 14 days of shipping and we recommend issuing a tracking number to ensure that we receive the returns, we do not take responsibility for loss or damage goods.
Please notify us if this is the case of returns, once again the garment must not have been worn, washed & must have all tags in place and original packing. If the the garment is not returned in this manner, we cannot refund.
Please contact us as soon as you have received your order with your queries on exchange or refund.
We will also refund if you're unhappy on any single item purchased at and above $200 in the same manner as above.
Unfortunately refund or exchange cannot be applied to custom made orders.
We endeavor to keep our customers happy, so please don't hesitate to contact us if you have any problems.